FedEX fumbles again

So I was expecting a new office chair today and FedEX had it “on the vehicle for delivery” at 6:29 a.m. I anticipated an on-time delivery only to be disappointed yet again by the sub-par shipper.

At exactly 7:59 p.m. (one minute before they stop making deliveries) the driver logs “delivery exception” into the system. What makes it worse, is the holiday weekend puts the next possible delivery date on Tuesday night! I’m so mad, and the customer service rep provided no solution beyond offering, in his most sympathetic voice, “sorry the guy didn’t do his job”

I’m getting fed up with FedEx employees that don’t do their job.

I’ve lived this long without the chair. It is the shipper’s contentment with laziness and slacking standards that upsets me.

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